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Counsellor

Help people work through emotional, relationship and life challenges using professional counselling and supportive therapies.

Counsellor speaking with an adult client in a calm professional counselling room

What They Do

Counsellors help people understand and work through emotional, personal, relationship, social and behavioural challenges.

They conduct counselling sessions, listen to clients, help identify underlying issues and use structured therapeutic approaches to support change, coping and decision-making.

Counsellors may specialise in areas including relationships and families, alcohol and other drugs, rehabilitation, schools, careers, grief, trauma or general mental health support. JSA includes individual, couple and family counselling, treatment planning and behavioural change among the occupation's main activities.

Who This Career Suits

Counselling suits people who genuinely enjoy listening to and supporting others and who can remain calm and objective when discussing difficult subjects.

Strong counsellors combine empathy with professional boundaries. They need to listen without judgement, communicate clearly and avoid assuming they already know what is best for the person sitting in front of them.

Key Skills

Active Listening, Communication, Compassion & Empathy, Problem Solving, Critical Thinking, Relationship Management, Professional Boundaries, Resilience

Work Environment

Private Practice, Community, Healthcare Facility, Office, Remote

Education & Training

There are several counselling education pathways in Australia.

The CHC51015 Diploma of Counselling is a nationally recognised VET qualification designed for counsellors working in defined and supported counselling roles within established organisations. It covers counselling relationships, communication, crisis response and established counselling approaches. The qualification itself has no formal entry requirements. Training.gov.au

People wanting a stronger professional-registration pathway may instead complete an accredited bachelor's, graduate diploma or master's qualification.

PACFA currently accredits counselling and psychotherapy programs at AQF Levels 7–9, and graduates of PACFA-accredited programs can apply for registration as Certified Practising Counsellors. PACFA

Unlike Psychologist, Counsellor is not currently an Ahpra-registered profession nationally, so professional credentials and the quality of the qualification chosen are particularly important.

Career Changer Pathway

Counselling can be an attractive career change for people coming from education, healthcare, HR, community services, social services, management or other people-focused careers.

Some people begin with vocational training and supported counselling roles, while those seeking private-practice or more advanced professional pathways may undertake a bachelor's or postgraduate counselling qualification.

Existing graduates may be able to enter graduate-diploma or master's programs, depending on the provider.

Early Career

Early-career Counsellors commonly work within community organisations, schools, rehabilitation services, support programs or counselling practices.

They develop practical skills in interviewing, assessment, therapeutic communication, documentation and professional boundaries while receiving supervision.

Mid Career

Experienced Counsellors manage more complex client work and may develop expertise in areas such as relationships, trauma, grief, addiction, family work, youth counselling or rehabilitation.

They may also begin private practice or supervise less experienced practitioners.

Senior / Veteran Career

Senior Counsellors can progress into clinical leadership, supervision, counselling-service management, education or private-practice ownership.

Experienced practitioners may undertake further specialist training or progress to higher professional-registration levels.

For example, PACFA's Registered Clinical Counsellor pathway currently requires substantial post-qualification experience, including 750 client-contact hours and 75 supervision hours for eligible practising counsellors.

Salary Guide

Early Career

75000

Mid Career

100000

Senior / Veteran

130000

Indicative annual salary (AUD)

Indicative annual salary (AUD)

Indicative annual salary (AUD)

Salary data source: 

Jobs and Skills Australia / ABS

Salary data source URL:

Date : 

5 October 2026 at 12:00:00 am

Career Outlook

The current numbers are quite strong.

JSA reports approximately 40,100 Counsellors, with employment increasing by about 2,800 workers over the latest year. Major employing industries include Health Care and Social Assistance, Education and Training, and Public Administration and Safety.

Job Outlook :

Outlook Source :

Strong

Where do I go from here?

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